FAQ

What is included in a mystery box?

Each mystery box includes curated apparel or related items based on the category you choose.
The exact mix may vary depending on availability.

Can I choose exact brands or items?

No. Mystery boxes are designed to be a surprise.
Unless stated otherwise on the product page, exact brands, colors, and styles cannot be guaranteed.

Do you ship from the United States?

Yes. All orders are packed and shipped from our US warehouse.

How long does shipping take?

Most orders are processed within 1–2 business days and delivered within 3–7 business days after shipment.

Can I return a mystery box?

Mystery boxes are generally final sale.
If your order is damaged, incomplete, or incorrect, contact us within 48 hours of delivery.

How often do you add new products?

We update our store regularly with new drops and limited-time deals.

How do I contact support?

You can reach us through our Contact page or by email.